You must own copyright to all photos submitted. We are not responsible for any copyright infringements
Orders OUTSIDE the USA will be sent an invoice for shipping charges once they have been calculated.
Returns are not accepted on personalized items unless there is a mistake in the personalization on our part. Once an order is placed it cannot be cancelled as the process dept. starts processing as soon as the orders are placed. Please read detailed information before placing any orders so there is no confusion. Most of our items have to have background so if the photos are sent and do not fit as you think they should that is not a printing mistake on our part since you are asked to email if unsure before placing order.